such as MiniHotel and Cloudbeds— appeal to different types of properties and how they perform in day-to-day hotel operations.The Hotel Tech Report rankings are based on thousands of verified reviews and the ongoing evolution of hotel software. They are not simple popularity lists: they reflect real trends in technology adoption, user satisfaction, and innovation capacity. In this context, Cloudbeds usually leads due to its global reach and wide range of features, while MiniHotel stands out as a solid alternative for independent properties looking to professionalize their operations without increasing fixed costs.
Analyzing both systems shows how the PMS concept has evolved in recent years:
it’s no longer just about managing rooms and reservations but about operating within a connected ecosystem of tools. Today, the difference lies not only in the number of modules available but also in implementation simplicity, quality of support, and level of integration with third-party solutions. In that sense, MiniHotel (#32)
and Cloudbeds (#1) represent two valid approaches toward the same goal: digitizing hotel management efficiently and with a focus on the guest experience.
Quick Overview
| Criteria | Cloudbeds | MiniHotel |
|---|---|---|
| Type of Solution | Unified PMS with booking engine, channel manager, revenue tools, and payment processing | All-in-one PMS with channel manager, booking engine, Yield Manager, and operational modules |
| Main Segment | Wide range of properties; focus on scalability and standardization | Small and medium hotels, hostels, and B&Bs; fast implementation |
| Integrations / Channels | Extensive marketplace; channel manager with 300+ channels and connectors for payments, RMS, CRM, and smart locks | Connections with 400+ portals and an integration marketplace (smart locks, chatbots/AI, payments, POS, CRM, RMS, GDS) |
| Global Reach | Installed base in tens of thousands of properties across 150+ countries | Presence in around 65 countries |
| Pricing | Customized plans based on property size and modules; final cost depends on scope | Tiered plans (Basic / Standard / Professional); affordable option for SMEs |
| Support | 24/7 global support coverage | WhatsApp, email, and phone support; local and personalized assistance |
Features in Detail
In essence, both platforms cover the core hotel operations: PMS, distribution (channel manager), booking engine, dynamic pricing tools, and a broad integration ecosystem. Cloudbeds emphasizes process standardization, integrated payments, and advanced analytics; MiniHotel focuses on these same fundamentals while also prioritizing speed of adoption, everyday usability, and practical modules such as housekeeping, POS/SPA, and self check-in — complemented by its Yield Manager for intelligent pricing.
| Module | Cloudbeds | MiniHotel |
|---|---|---|
| PMS | Cloud-based; optimized for scalability, reporting, and multi-property management | Cloud-based; designed for daily hotel operations; mobile app and responsive views |
| Channel Manager | Connects to 300+ global channels | Connects to 400+ portals (OTAs/GDS/metasearch) |
| Booking Engine | Embeddable; optimized for conversion and upselling | Integrates into any website; direct, commission-free bookings |
| Dynamic Pricing | Revenue management and automated pricing tools | Yield Manager with rules for real-time demand response |
| Operational Modules | Operations & finance, payments, digital communication, revenue intelligence, CRM, marketing | Housekeeping, POS/SPA, auto check-in, e-invoicing, F&B management, mobile app |
| Integrations & API | Extensive marketplace (payments, RMS, CRM, locks, marketing, BI) | Integrations with user apps, smart locks, AI chatbots, CRM, ERP, e-invoicing, GDS, RMS, and 400+ OTAs |
Integrations and Ecosystem
The breadth and quality of integrations define each hotel’s commercial strategy. Cloudbeds offers a globally recognized ecosystem with connectors for payments, distribution, and analytics designed to support growth across multiple markets. MiniHotel also offers wide connectivity (>400 portals) and key categories for modern hotel operations (AI chatbots, smart locks, payment gateways, POS, and billing), enabling properties to build a competitive tech stack without overspending.
Pricing and Total Cost of Ownership
The pricing models differ. Cloudbeds follows a quotation-based structure, customized to property size, modules, and business goals — ideal for scalability but less transparent for small properties. MiniHotel provides tiered plans starting at USD 45 per month and scaling according to included features, with clear limits per plan. For small and medium properties, this often results in a lower and more predictable total cost of ownership, especially when direct bookings and basic revenue automation are a priority.
Which One to Choose?
If your goal is a globally established platform with extensive adoption and a wide marketplace, Cloudbeds stands as an industry benchmark. If you aim to balance functionality, price, and fast onboarding while maintaining agile day-to-day management for small and mid-sized hotels, MiniHotel delivers a comparable core offering (PMS + distribution + booking engine + pricing + integrations) with a notable economic advantage and accessibility that make it particularly attractive for this market segment.
Official Websites:
Cloudbeds
MiniHotel
Note: Integrations, modules, and prices may vary by country, currency, property size, and date. Please verify the current commercial conditions before making a decision.